Privacy Policy

1. Information We Collect

We collect the following types of information when you use QuickBillPro:

• Personal Information: Name, email address, phone number, and business name provided during registration
• Business Information: Store name, GSTIN, business address, industry type, and business category
• Transaction Data: Invoice details, product catalog, inventory records, customer information, payment records, and sales history
• Usage Data: Pages visited, features used, device type, browser type, IP address, and session duration
• Payment Information: Billing details processed through secure third-party payment providers (Razorpay)

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the QuickBillPro service
• Generate GST-compliant invoices and billing documents
• Manage inventory, track stock levels, and generate alerts
• Process your registration and manage your account
• Send service-related communications and updates
• Analyze usage patterns to improve user experience
• Generate sales reports and business analytics
• Prevent fraud and protect the security of our Service

3. Data Storage

Your data is stored on servers located in India. We use industry-standard encryption and security measures to protect your data during transmission and storage. Transaction and financial data is encrypted at rest. Payment information is processed through PCI-DSS compliant payment gateways and is never stored on our servers.

4. Data Sharing

We do not sell, rent, or trade your personal data to third parties. We may share your information only in the following circumstances:

• With payment processors (Razorpay) as necessary to process transactions
• With service providers who assist in operating our platform, under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of our Company, users, or the public

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences, understand how you use the Service, and improve our offerings. You can control cookie settings through your browser preferences. Essential cookies required for the Service to function cannot be disabled.

6. Your Rights

In accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable Indian data protection laws, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Correction: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements
• Right to Grievance Redressal: Lodge a complaint regarding the processing of your personal data
• Right to Nominate: Nominate another individual to exercise your rights in case of death or incapacity

To exercise any of these rights, please contact us at kishore@sidewall.in.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with the Service. Invoice and transaction data may be retained for a minimum of 8 years as required under Indian tax and accounting laws. If you request account deletion, we will delete your personal data within 30 days, except where retention is required by law. Aggregated and anonymized data may be retained indefinitely for analytical purposes.

8. Children's Privacy

QuickBillPro is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

10. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: